Refund Policy
RETURN & EXCHANGE POLICY
We stand behind the quality and craftsmanship of every Get’em ProSeries luxury piece. Please review our policy carefully before purchasing.
STANDARD RETURNS (NON-LIMITED ITEMS)
• Returns are accepted within 14 days of delivery
• Items must be unused, unworn, and in original condition
• Original packaging, tags, dust bags, and accessories must be included
• Proof of purchase is required
Return shipping costs are the responsibility of the customer.
Original shipping fees are non-refundable.
LIMITED EDITION & LUXURY BAGS — FINAL SALE
All limited edition items are FINAL SALE.
This includes, but is not limited to:
• Limited edition handbags
• Numbered or authenticated pieces
• Items released in restricted quantities
• Promotional or early-access items
• Gifted or influencer-distributed items
No returns, refunds, or exchanges will be accepted for limited edition luxury bags under any circumstances.
Each limited edition bag includes a Certificate of Authenticity, which becomes void if removed, altered, or separated from the product.
CONDITION REQUIREMENTS (IF RETURN IS APPROVED)
If a return is approved for eligible items:
• Item must show no signs of wear, use, or damage
• All protective coverings must remain intact
• Items used for photoshoots, events, or appearances will be denied
• Any return failing inspection will be sent back to the customer
EXCHANGES & STORE CREDIT
Exchanges are only available for eligible non-limited items, subject to availability.
At our discretion, approved returns may receive store credit instead of a refund.
Store credit is valid for 12 months.
REFUND PROCESSING
Approved refunds are issued to the original payment method within 7–10 business days after inspection and approval.
RIGHT TO REFUSE RETURNS
Get’em ProSeries reserves the right to refuse any return that does not meet the above criteria or appears to violate the spirit of this policy.
CHARGEBACK, FRAUD & FINAL SALE POLICY
(Florida Customers & Transactions Governed by Florida Law)
FINAL SALE ACKNOWLEDGMENT (LIMITED EDITION ITEMS)
All limited edition luxury bags, authenticated items, and restricted releases sold by Get’em ProSeries are FINAL SALE.
In accordance with Florida Statutes § 501.011–501.213, all sales are deemed final once the transaction is completed and the item is shipped.
No returns, refunds, exchanges, or cancellations are permitted for limited edition items under any circumstances.
By completing your purchase, you expressly acknowledge and agree that:
You reviewed the product description and images
You understand the item is final sale
You waive any right to dispute the transaction based on buyer’s remorse, dissatisfaction, or misuse
AUTHORIZED USE & CARDHOLDER RESPONSIBILITY
By submitting payment, the customer affirms that:
They are the authorized cardholder or have permission to use the payment method
The transaction is knowingly and voluntarily authorized
The billing and shipping information provided is accurate
False claims of unauthorized use after confirmed delivery may be treated as fraudulent activity.
DELIVERY CONFIRMATION & PROOF OF FULFILLMENT
Get’em ProSeries uses verified carriers with tracking and delivery confirmation.
Under Florida law and payment network rules:
Carrier confirmation constitutes legal proof of delivery
Claims of non-receipt after confirmed delivery will be disputed
Signature confirmation may be required for high-value items
CHARGEBACK DISPUTES
Customers agree to contact Get’em ProSeries prior to initiating any chargeback.
Chargebacks filed in violation of posted policies will be disputed with supporting evidence, including but not limited to:
Order confirmation
IP address verification
Delivery confirmation
Certificate of Authenticity records
Customer acknowledgment of final sale terms
Improper chargebacks may result in permanent account termination and denial of future purchases.
FRAUDULENT ACTIVITY
Fraudulent disputes, false claims, or abuse of the chargeback process may result in:
Recovery of funds and associated chargeback fees
Reporting to payment processors
Legal action under applicable Florida statutes
Get’em ProSeries reserves the right to cooperate with financial institutions and law enforcement when necessary.
GOVERNING LAW & VENUE
All transactions, disputes, and claims shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.
Venue for any legal action shall lie exclusively in Florida courts.
AGREEMENT TO TERMS
By completing a purchase on getemproseries.com, you confirm that you have read, understood, and agreed to:
Return & Exchange Policy
Limited Edition Final Sale Policy
Chargeback & Fraud Prevention Policy
By completing a purchase on the website, the customer confirms they have read, understood, and voluntarily agreed to this Apparel Sales, No-Cancellation, No-Refund, No-Exchange & No-Chargeback Policy.
9. Contact Information
For any questions regarding returns or exchanges, please reach out to our customer service team:
Email: help@getemproseries.com
Website: www.getemproseries.com
updated 1/16/2026